Return Policy

Please read:

All transactions are FINAL.  


No returns or refunds accepted.


Size exchanges or alterations are allowed for Custom Orders Only!

To complete a size exchange, place an order for the correct size and leave it in your cart. Please then email your return tracking number from the postal office. We will then send you a code that waives your new purchase.



Returns being made for size must be completed within 10 days of purchase. Custom order exchanges must be returned in the item/s original packaging with tags attached and the item/s receipt.


Kai Koutures is not responsible for return shipping costs.